We will happily exchange your unworn, unwashed and unaltered clothing within 7 (seven) working days of receipt. Exchanges can be made for a different size or another product of equal or greater value than the one originally purchased. Shipping costs are the responsibility of the customer and will not be refunded by dent’elle. The return of the original product will be by a courier company which will select by Dent’elle. Previous collection Sale items are final sale, no exchanges or returns.
In case a product is mistakenly sent, we are fully responsible for the replacement and the delivery of the right product to the customer, covering delivery costs in full, as long as the product is sent back in its original form. The replacement demand must be done within three (3) days from the mistaken delivery of the product and after previously contacting the company by e-mail.